Refund policy

60-day guarantee

Our return window is 60 days from purchase. After 60 days, we are unable to offer a refund or exchange.

To be eligible, items should be unused and in their original condition. Please contact us before sending a return so we can provide the next steps.

Refunds

Once your return is received and inspected, we will email you to confirm receipt and let you know whether the refund is approved. Approved refunds are returned to the original payment method after processing.

Late or missing refunds

If you have not received an approved refund, check your bank and card account first. If it is still missing, contact us at [email protected] and we will help.

Shipping a return

To return a product, mail it to: 111 SHADY ARBOR IRVINE California US 92618.

You are responsible for return shipping costs. Shipping costs are non-refundable. For returns over $75, consider using a trackable service or shipping insurance.

Questions about an order or return? Contact Aceworkz support.